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Returns and Our Policy

      • If you would like to order via email we will send you a Pay Pal invoice.
      • If you would like to order over the phone please call 1.888.584.4357 (USA or Canada) international would be 317.402.4806 plus the proper codes.

     

    100% Satisfaction Guarantee

    We have invested a lot of time and effort to find products that are the highest freshness, purity and potency available. For these reasons we are happy to offer our customers an unconditional 100% satisfaction guarantee. If you are unhappy with the products you have purchased at Shop USA Health, regardless of the reason, you can simply return the unused portion within 30 days for a full refund. All returns must first be accompanied by a RAN. Email support@youngevity.com or call 1.888.584.4357 for a Return Authorization Number (RAN). There is an 8% restocking charge. Customers are responsible for the postage on return items and will not be refunded for those charges. We will credit your account immediately upon receiving your return. Send to: Attn: Returns/CR Youngevity Health Products 1165 Starkey Road Zionsville, IN 46077

     

    Domestic Shipping:

                In-stock items will be shipped within 24 to 48 business hours via of UPS or USPS. Items shipped from California generally take 3 to 4 business days to the East coast and will be shipped US Mail Priority.

    On occasion there is a manufacturer or distributor back order on a product that is beyond our control. If this is the case and if you have ordered more than one item, we will hold your order until it is ready for delivery. In the event that an item you have ordered will take us longer than 7 days to obtain, we will notify you by email. If you need a product right away, and cannot wait for the whole order to be shipped together, let us know by e-mail and we will try to get that item to you with no extra shipping costs.

    If you would like to order over the phone please email with your phone number or call 1.888.584.4357 (USA or Canada) international would be 317.402.4806 plus the proper codes.

     

    International Shipping:

    We ship international orders via US First Class Mail. Canadian orders may be shipped either by UPS or USPS First Class Mail/Priority Mail depending on weight. If you have a preference please write that in Comments during the ordering process. International and Canadian orders may take approximately 7-14 Days sometimes longer.

    We do ship to APO addresses via USPS.

    Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country. We are unable to ship health supplements to Iran, Kuwait, Lebanon, Germany, France and South Africa.
    If the package is seized by Customs for any reason and we do not receive the package back, we will not issue you a refund. If we do receive the package back after being seized, you are still responsible for the shipping charges. You are responsible for any duties or taxes that may apply. We do not collect any duties or taxes from you and do not know how much they will cost you. Check with your country. We report the exact amount of the sale on the Customs form. For a description of the package contents on the Customs form, we claim "Supplements for personal use. Not for Resale."

     

    Mission Statement

    Our goal is for our customers to live a healthier, longer, and happier life and we are honored to play a role in that outcome. We believe our customers, Youngevity and Shop USA Health are partners in Health.

     

    Core Values

    We conscientiously meet the needs of our customers and business partners while always safeguarding the environment.

     

    We are proud to be an Authorized Youngevity Distributor.

    Shop USA Health has been your family owned two generation internet health partner since 1997. We are an Independent Distributor (#H11505).

    We are committed to providing outstanding customer service that sets the standard in customer care.

    Shop USA Health sells nutritional supplements and other healthy products both domestically and internationally. We are confident that you'll find Shop USA Health to be your first choice for quality, price, reliability and convenience!

    We strive to deliver superb customer service, personal care and unique nutritional supplements such as Beyond Tangy Tangerine, Pollen Burst and 90 For Life Healthy Start package.

    Our success and very existence are dependent on the repeat orders and word-of-mouth recommendations by loyal, satisfied customers.

    "I've been shopping on line for years and have found a few sites that have supplied wonderful products, great prices and excellent customer service. You are on the top of my list! Thanks for your time and any information you would like to share."
    Cheryl R. ~ USA

    "I just wanted to let you know that I received the package yesterday! That was quick! I am now tempted to shop more at ScalarHealth because of the short delivery time.
    Just wanted to let you know!"
    Best regards,
    Ole ~ Norway

    "Thanks yet again for the great service. I'm telling people about how wonderful a product Tangy Tangerine is, and I'm also telling them that the best person to buy it from is you:)"
    Bruno | Canada

     

    To learn more about free shipping, wholesale prices or earning an income with Youngevity please email cvrobbins@sbcglobal.net , or Call 1.888.584.4357 and we will be in touch.

    This is an example of your website with Youngevity Distributor membership

     

    TEN Great reasons to make Shop USA Health your number one choice

    1. Best overall value!
    2. Huge selection of Youngevity signature products.
    3. Effortless ordering
    4. Real people, rapid service, family owned
    5. Assurance of privacy and credit card security
    6. 30 day Guarantee
    7. 30% off suggested retail prices
    8. Reduce shipping rates
    9. We will beat other sites for Total cost (Total cost = product + tax + shipping) just send link of where you see it for less.
    10. No Taxes

    What Makes Youngevity Different? 

    What makes Youngevity different from ALL other companies? It starts with Dr. Wallach’s passion for the access and benefits of good nutrition! Dr. Wallach has dedicated his life’s work to Health Sciences with more than 45 years of experience, learning and teaching in the field. Dr. Wallach has been involved in bio-medical research and treating animals and people for more than 45 years. Dr. Wallach and Youngevity have filed several Health Claim petitions with the FDA and obtained two Qualified Health Claims. This is an important fact since no other Network Marketing company has obtained even one Health Claim. There are only a handful of Authorized Health Claims, which have been fully vetted by the FDA process.

    We believe that the public is better off by getting more information to…come to an educated decision regarding [it’s] own health

    This vision and passion begins with Dr. Wallach’s career path. He chose to become a Veterinarian and he began doing research with animals early on in his career. He even worked with Mutual of Omaha’s Marlin Perkins. Being trained as both a Pathologist and an Exotic Animal Vet, afforded him many research opportunities. He even made the monumental discovery of the first recorded case of cystic fibrosis in a non-human while doing research at the Yerkes Primate Center in Atlanta, Georgia, in the fall of 1977. This set Dr. Wallach’s path in search of more research for the Trace Mineral Selenium.

    Well, Youngevity is just an extension of that Passion and Vision. The Health Claim Petition process is an extension of that Vision and Passion as well!

    What’s involved in the Health Claim Petition Process and is it really a big deal? Well let’s take a look. How many people have heard of Folic Acid? Have you ever heard a PSA (Public Service Announcement) for Folic Acid? You know, the March of Dimes now runs TV announcements as to the importance of Folic Acid and that women of child bearing age should be consuming Folic Acid to reduce their risks of having a child with a Neural Tube Birth Defect. Well those claims had to be litigated! Yes, that’s right, the FDA did not want these claims to be freely disseminated! The FDA had to be SUED, and the courts agreed that this information should be allowed to be given to the public. Since these claims were allowed by the courts, these Birth Defects have declined by 50-70% in the US and parts of Canada! Just think of the many thousands of children born healthy that would not have been with out the dissemination of this information!

    Now many industrialized nations are disseminating this information. We believe that the public is better off by getting more information to better come to an educated decision regarding their own health. The FDA believes the public’s access to health information should be limited to what The FDA allows, which is quite limited.

    Why?

    Well the question to us is, why don’t other companies do this? There are several answers I have been given, from it’s too expensive or “they don’t want to rock the boat”. But is this information important? You BET it is!

    Remember all those kids and families that are better off because of simply getting Folic Acid information?

    Well there are hundreds of beneficial nutrients and many of them have multiple beneficial effects for the human body, that means there are many more of these claims that must be filed.

    The Claims we have gotten authorized so far have to do with reducing the risk of certain cancers by consuming the Trace Mineral Selenium and reducing the risks of Cardiovascular Heart Disease (CHD) by consuming EPA and DHA which are Essential Fatty Acids primarily found in Fish Oils. CHD is this country’s leading cause of death! More than 500,000 Americans die each year from it. Just think if we could reduce the occurrence of these deaths by 50-70% simply by educating the public! MIT’s Durk Pearson, PhD says that we may be able to reduce the risk of CHD by as much as 80% just with the proper Fish Oils and getting this information out to the public. Now that we have achieved this Health Claim Petition for Omega-3 Essential Fatty acids and reducing the risks of CHD, Europe has adopted this claim as well. What if we only saved a small percentage of these lives each year? Would it be worth it? OF COURSE! We now have more Claims under consideration as well and there will be more!

    Ultimately the FDA, Youngevity, Dr. Wallach and others were successful in defending The Health Claim Petition Process, but we all know that we will have to be diligent in always defending this process. We know there will always be groups that want to limit your access to these nutrients and this information. When people think Dr. Wallach or Youngevity are in the nutrition business to only make money, I have to disagree! It is to get this information to the public so they may use it to make a better-informed decision regarding their own health. As long as there are those that would want to limit your access to these nutrients and this information, we will be there to defend your rights to have access to them! By the way, that 1200 page book, “Diseases of Exotic Animals,” is now recommended by the Smithsonian Institute for all zoological gardens and professional aquariums! In 2003, the FDA authorized a first ever Health Claim for Selenium, submitted by Dr. Wallach and Youngevity for the Trace Minerals anti-carcinogenic effects in the body!”

    - Steve Wallach